Privacy Policy

Last updated: 25 July 2026

This Privacy Policy explains how Tech Forte (Pty) Ltd trading as Tech Forte (“Tech Forte”, “we”, “us” or “our”) collects, uses and protects personal information when you visit our website, contact us, or otherwise interact with our services.

We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African law.

1. Who we are

Responsible party: Tech Forte (Pty) Ltd
Address: 4 Vlok Road, Bryanston, Johannesburg, Gauteng, 2191, South Africa
Email: info@techforte.co.za
Phone: +27 71 244 1460

If you have questions about this policy or your personal information, contact us using the details above.

2. Personal information we collect

Depending on how you interact with us, we may collect:

  • Identity and contact information — name, company, job title, email address, telephone number and other details you submit via forms or email.
  • Enquiry information — information about your project, service interest, preferred contact method and any other content you choose to send us.
  • Technical information — IP address, browser type, device information, pages visited, referring URL and similar log or analytics data.
  • Cookie and preference information — information stored via cookies or similar technologies, including whether you have accepted our cookie notice. See our Cookie Policy.

We do not intentionally collect special personal information (as defined in POPIA) through this website. Please do not submit such information unless we expressly request it for a lawful purpose.

3. How we collect information

  • Directly from you when you complete forms, email us or speak with us.
  • Automatically when you browse the website (server logs, cookies and similar technologies).
  • From third parties where relevant (for example analytics or hosting providers), subject to their privacy notices and applicable law.

4. Why we use personal information

We use personal information to:

  • respond to enquiries and provide requested information or proposals;
  • manage our business relationship with prospects and customers;
  • operate, secure and improve the website;
  • measure website usage and performance where analytics are enabled;
  • comply with legal obligations and protect or defend our legal rights.

We process personal information only where POPIA permits us to do so—for example where it is necessary to pursue our legitimate interests in operating our business and website in a proportionate way, to take steps at your request before entering into a contract, to perform a contract with you, where you have consented (where consent is required), or where we must comply with the law.

5. Sharing personal information

We may share personal information with:

  • service providers who host, support or help us operate the website and communications (under appropriate contracts);
  • professional advisers where reasonably required;
  • authorities or regulators where required by law.

We do not sell your personal information.

6. Cross-border transfers

Some of our service providers may process personal information outside South Africa. Where we transfer personal information across borders, we will do so in line with POPIA, including ensuring an adequate level of protection or obtaining your consent where required.

7. Retention

We keep personal information only as long as needed for the purposes described above, including responding to enquiries, maintaining business records and meeting legal requirements. Unanswered website enquiry records are typically retained for up to 24 months unless a longer period is required or justified.

8. Security

We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure.

9. Your rights

Under POPIA, you may have the right to request access to your personal information, to ask us to correct or delete it, to object to processing in certain circumstances, and to lodge a complaint with the Information Regulator.

To exercise these rights, contact us using the details in section 1. You can contact the Information Regulator at inforegulator.org.za.

10. Children

Our website and services are directed at business users. We do not knowingly collect personal information from children.

11. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Please review this page periodically.

12. Contact

For privacy requests, email info@techforte.co.za or write to 4 Vlok Road, Bryanston, Johannesburg, Gauteng, 2191, South Africa.